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- Customer Service Assistant
Description
Come join our fantastic team.
We love to entertain! It’s in our DNA!... and it’s not just aboutbowling. We have lots more to offer from Escape Rooms to Karaoke Rooms, LaserArena, Soft Play to Arcade Machines and Pool Tables. We also have fullylicensed bars including cocktails, and of course our fabulous food menu.
We have something fun for all the family to do, regardless of age. Ourcentres are fantastic places to visit, and even better places to work in. Whynot come and help us entertain?
We are looking for people who want to work in a fun environment. Youneed confidence, energy and a positive attitude. The rest we can teach you!!
The Role
As a Customer Service Assistant, you will deliver an outstandingexperience for our customers. This includes booking customers in at reception,being a point of contact for customer questions, being alert to salesopportunities, hosting individuals and children's parties, delivering food tothe lanes, keeping the centre clean and tidy.
You'll be involved in a rangeof departments, from hosting children's parties and overseeing the Laser Arenato managing Escape Room experiences and running karaoke rooms. Each day willoffer something different, ensuring the fun never stops!
You will work efficiently, show initiative and be friendly. Exceptionalcustomer service will be at heart of your role. You will also need to beconfident and comfortable when dealing with customers.
Skills You Need
- Full of determination, enthusiasm, and be able towork in fast-paced environment
- A nothing is too much trouble attitude
- Able to provide high levels of customer service andhave strong communication skills
- Fully flexible around working pattern (evening andweekends will be required)
- Be approachable and helpful
- Be organised, able to multi-task and attention to detail
- A strong team player
Our Fantastic Benefits
- Tenpin Treats – Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food
- Enhanced Maternity, Paternity, Adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance – 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
Career Development
If you are lookingfor career development, then Tenpin is a great place to start. We continuallystrive to develop our network of impressive and highly successful sites, andrecognise great people contribute to great success! Most of our managers joinedus as a Team Member and have progressed into management or senior roles.
What Happens Next?
If you are ready todevelop your career with us, click apply and complete the short applicationprocess (2 mins).
